What to Do if Your Tanzania eVisa Is Rejected

Applying for a Tanzania eVisa is generally a straightforward process, but sometimes applications get rejected due to various reasons. A visa rejection can be frustrating, especially if you have travel plans in place. However, understanding why your application was denied and knowing the steps to take afterward can help you resolve the issue effectively.

Common Reasons for Tanzania eVisa Rejections

Tanzania e-Visa applications can be rejected for various reasons, often due to errors or missing information. Understanding the common causes can help applicants avoid mistakes and improve their chances of approval. These include:

• Incorrect or Incomplete Information: Mistakes in personal details such as passport number, name, or date of birth. Inconsistencies between the information provided and the documents submitted.
• Failure to Meet Eligibility Criteria: Applying for the wrong visa category (e.g., tourist visa instead of a business visa). Holding a passport from a country that is not eligible for an eVisa.
• Invalid or Poor-Quality Documents 
  • Blurry or unreadable passport copies.
  • Incorrectly sized passport photos.
  • Expired passport or a passport with less than six months' validity.
• Unsuccessful Payment Process: Failure to complete payment. Using an unaccepted payment method.
• Security Concerns or Previous Violations: Past immigration violations in Tanzania or other countries. Criminal records that flag security risks.

How to Resolve Passport Validity Issues Leading to e-Visa Rejection

If your Tanzania e-Visa application is rejected due to passport validity issues, here’s what you can do to resolve the problem:

1. Check Passport Validity: Ensure your passport is valid for at least six months. Renew it if needed.
2. Update Application: Correct passport details and upload a clear, updated copy.
3. Reapply: Submit your updated e-Visa application with the correct information.

Steps to Take After a Tanzania eVisa Rejection

If your Tanzania eVisa application is rejected, don't worry—it's not the end of your travel plans. Here are the steps you can take to resolve the issue and reapply successfully.

1. Identify the Reason for Rejection

Review the rejection email carefully to understand the reason behind the rejection. If the reason is unclear, reach out to the support team for clarification.

2. Correct and Reapply 

Once you identify the issue, make the necessary corrections, such as fixing incorrect details, providing any missing documents, or ensuring your passport is valid for at least six months. Double-check the clarity, format, and size of your uploaded documents, and ensure you’ve selected the correct visa type for your travel purpose.

3. Confirm Payment Success

Verify that your visa fee payment was processed correctly and that you received confirmation. If your payment failed, ensure you used an internationally accepted payment method like Visa or MasterCard, and contact your bank if the failure was due to international transaction restrictions.

4. Contact Support Team

If you believe your application was unfairly rejected or need further information, contact the support team. Be polite and professional when requesting clarification regarding the rejection.

5. Apply for a Visa on Arrival (If Eligible)

If you face an eVisa rejection and your travel date is approaching, check if you are eligible for a visa on arrival at Tanzania airports or border crossings. Make sure to verify the latest visa-on-arrival policies before traveling.

Preventing Future Tanzania eVisa Rejections

To avoid future issues with your Tanzania eVisa application, careful preparation and attention to detail are key. Here are some steps you can take to ensure a smooth visa process:

• Apply Early: Apply at least 2-4 weeks before your trip to have time to fix any mistakes or reapply if necessary.
• Read Instructions Carefully: Follow all the instructions provided by the Immigration to avoid mistakes, such as incorrect formats or missing information.
• Keep Copies of Documents: Save copies of everything you submit, like your passport, application, and payment receipts, for future reference.
• Double-Check Your Application: Review all the details you enter to make sure they match your passport and the documents are clear and correctly formatted.
• Ensure Payment is Successful: Confirm that your payment goes through and that you receive confirmation. Check with your bank if there are any issues with the transaction.

What to Do if Your Tanzania eVisa Application Has Missing Documents

If your Tanzania eVisa application was refused because of the lack of some documents, recheck your rejection email for what was missing. Prepare the needed documents according to the quality, format, and size. Go to your account, upload missing documents, and recheck for any mistakes or inaccuracies. If you are not sure, you can always contact their support team. Finally, submit your application with complete and correct documents.

How to Fix Incorrect Personal Information on Your Tanzania eVisa Application

If you notice incorrect personal information on your Tanzania eVisa application, follow these steps to fix it:

1. Review the Rejection Email: Check your rejection email for details about the specific incorrect information.
2. Log in to Your Account: Log in to your Tanzania eVisa account and locate your submitted application.
3. Correct the Information: Update the incorrect details, such as your name, date of birth, or passport number. Double-check everything for accuracy.
4. Re-upload Documents: If necessary, update any supporting documents that may also have incorrect information, such as your passport photo or scanned passport copy.
5. Submit the Corrected Application: Once you've made the corrections, re-submit your updated application for review.

How Long Should You Wait After a Tanzania e-Visa Rejection Before Reapplying?

In most cases, after denial of a Tanzania e-Visa, one can reapply once he/she has fixed his/her issues; however, an applicant should wait at least 24 to 48 hours just to make sure that the system works on the previously submitted application, and that everything is correctly adjusted. This gives you enough time to go over your application, fill in any missing documents, and confirm everything is right before resubmission. Reapplying within a very short period without looking into the issue of rejection may lead to another rejection.

Final Thoughts

If your Tanzania eVisa is rejected, remember that it’s not the end of the road. Rejections are often caused by simple mistakes that can be easily corrected. By carefully reviewing the rejection reason and taking the necessary steps to fix any errors, you can successfully reapply. Thorough preparation is key to a smooth application process, so make sure to double-check your details, upload the correct documents, and apply well in advance. With the right approach, you’ll be well on your way to receiving your Tanzania eVisa and enjoying your travels without further issues.

Content Disclaimer: While this information was last updated in March 2025, we strongly suggest confirming all travel details with the appropriate governmental agencies, embassies, and airlines.